We are sorry for the bad shopping experience we brought you. There is no problem with the quality of our products. Before you purchased it, I also told you that you needed to reduce the pool's water depth before using it, and you acquiesced to my suggestion. The use of this type of lounge chair is related to the pool's water depth and buoyancy, and it needs to be adjusted during use.Please try to reduce the water to 35-38CM and fill the water in the lounger towards the front and reduce the water in the back of the lounger.